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Will the movers install my appliances?

We do not offer installation or removal of any appliances. We will also not hook appliances up to, or remove them from, water or gas li...
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How will movers be assigned a new job?

Based on movers availability and the area they operate the system will automatically send them moving requests. All new orders will be ...
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Will the movers disassemble/assemble my items?

Well, technically, no. However, the movers have some essential tools to disassemble some large items in case they won’t fit the vehicle...
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Who are Tingsapp movers?

Movers are independent contractors. All the movers are hand-picked and background-checked to ensure the quality of service they provide.

Can I pay in cash?

We only allow customers to pay through the app or on the website. We accept all major credit cards. Our payment system is secure and encrypted.

Can I see my price before booking?

Sure, that’s one of our principles to make moving more transparent.

How long does it take to book a request?

Our data shows that customers spend under a minute on average placing an order on Tingsapp.

What items Tingsapp won’t move?

We're happy to help you move most household items that can be handled by two people. However, for safety and liability reasons, there a...
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Can I tip my movers?

Sure, you can. After the completion of the job, we will notify you on the app for tips and reviews. Alternatively, you can tip your mov...
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What if my items are damaged during the move?

Your price includes basic damage protection. Your items are covered up to 60 cents per pound per item. This is the minimum coverage req...
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What is Tingsapp?

Tingsapp is a moving platform where you can instantly schedule movers. You can book movers for your whole apartment or just a few of yo...
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Can I cancel my move?

Yes, you can cancel your order for free up to 24 hours before the scheduled date. However, if you cancel within 24 hours of the schedul...
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What kind of moving equipment will movers bring with them?

All movers are equipped with furniture dollies, moving blankets, tie-downs, straps, and plastic wraps as well as a basic toolkit for mo...
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Can I schedule a move for my bed and sofa only?

Yes, in the order process, you must choose “A few items” under the type of moving and add your items.

Do the movers help me to pack my items?

Movers will not help pack boxes. It is expected that you will have everything packed and ready for transport before your mover(s) arrive.

How much does a move cost?

The cost of a move depends on factors such as the size of the move, distance, time spent loading and unloading, and if there are stairs involved.
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